QUALITY, ENVIRONMENTAL,
AND FOOD SAFETY POLICY
PCM-HS-002 Review: 0 Date: 23/01/2025

At Head Solutions S.L we are dedicated to the import and distribution of hypromellose capsules (HPMC) and bovine gelatin capsules, ingredients for food supplements, additives for the food and construction industry, as well as excipients for the pharmaceutical industry. Our commitment is to offer safe, high-quality and sustainable solutions, complying with regulatory standards and exceeding our customers’ expectations.
This policy is a statement of principles that defines our commitment to excellence. We base our management on the following fundamental pillars:

  1. Regulatory compliance: We guarantee that our products comply with all applicable regulations, ensuring their quality, safety and harmlessness.
  2. Collaboration with reliable suppliers: We work exclusively with approved suppliers who share our commitment to quality and food safety.
  3. Continuous development of the human team: We invest in the ongoing training and development of our staff, promoting a culture of continuous improvement and operational excellence.
  4. Commitment to customers: We strive to understand and meet our customers’ needs, fostering an open dialogue to offer customized solutions and improve our services.
  5. Constant innovation: We encourage our partners and suppliers to carry out research and development to improve our products and processes, ensuring that they remain at the forefront of market needs.
  6. Security throughout the chain: We guarantee the traceability and control of our products at all stages of the supply chain to ensure their safety and quality.
  7. Transparency and business ethics: We act with integrity and honesty in all our operations, clearly communicating our practices and ensuring the trust of our customers, employees and partners.
  8. Quality in processes: We implement control and continuous improvement systems to ensure excellence in every aspect of our operations.
    This policy reflects our comprehensive vision of quality, the environment and food safety. It is a living document that we review periodically to adapt it to regulatory changes, market demands and the needs of our customers.


Carlos Gamarra
General Manager